Staff Conduct and Responsibilities At Oak Cliff Card Club – Dallas Poker Room, all staff members, including dealers, front desk associates, and facilities personnel, are required to adhere to the club’s house rules and the laws established by the State of Texas. Our staff is comprehensively trained to manage and enforce table game rules, ensuring a fair and enjoyable experience for all members.

Issue Resolution Members are encouraged to address any issues or concerns regarding staff conduct directly with club management, not with the staff members themselves. This policy helps maintain a professional and welcoming environment.

Staff Participation Staff members at Oak Cliff Card Club are permitted to participate in games and tournaments hosted by the club, adding to the camaraderie and inclusive nature of the community.

Reporting and Safety Oak Cliff Card Club staff have both the right and the responsibility to report any member concerns or misconduct to management promptly. This measure ensures that any issues are handled appropriately to maintain the safety, comfort, and enjoyment of all members.